Inventory scan does not finish on workstations with Windows language packs

  • 7011920
  • 12-Mar-2013
  • 13-Mar-2013


Novell ZENworks Configuration Management 11.1 Inventory
Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Asset Management 11.1
Novell ZENworks Asset Management 11.2


When an inventory scan is started, the colw32.exe starts, but will hang or crash.  Inventory scan will not finish.  Workstations have language packs installed for Microsoft Windows.  Particularly Chinese language pack.


This is fixed in version 11.2.1 - see KB 7010042 "ZENworks Configuration Management 11.2.1 - update information and list of fixes" which can be found at