Unable to mirror OES11 channels

  • 7011806
  • 19-Feb-2013
  • 18-Apr-2013

Environment

Novell ZENworks Configuration Management 11.2

Situation

Unable to mirror any OES11 channel, with loader process throwing the following exception:
[DEBUG] [<Date>] [] [Replicate Subscriptions : <Path to subscription>/OES11-Pool] [28854] [] [java.lang.NullPointerException
    at com.novell.zenworks.subscriptionSession.server.RemoteServer.checkForReDownload(RemoteServer.java:1810)
    at com.novell.zenworks.subscriptionSession.server.RemoteServer.downloadBundleFile(RemoteServer.java:1638)
    at com.novell.zenworks.subscriptionSession.server.RemoteServer.downloadBundleFiles(RemoteServer.java:1319)
    at com.novell.zenworks.subscriptionSession.server.CatalogProcessor.processBundle(CatalogProcessor.java:1050)
    at com.novell.zenworks.subscriptionSession.server.CatalogProcessor.processCatalog(CatalogProcessor.java:138)
    at com.novell.zenworks.subscriptionSession.server.ZCMLocalServer.update(ZCMLocalServer.java:224)
    at com.novell.zenworks.subscriptionSession.SubscriptionSession.subscription(SubscriptionSession.java:294)
    at com.novell.zenworks.subscriptionSession.ReplicateSubscriptionImpl.Subscribe(ReplicateSubscriptionImpl.java:287)
    at com.novell.zenworks.subscriptionSession.ReplicateSubscriptionImpl.Subscribe(ReplicateSubscriptionImpl.java:194)
    at com.novell.zenworks.loader.modules.queue.handlers.SubscriptionReplicationHandler.replicateSubscription(SubscriptionReplicationHandler.java:621)
    at com.novell.zenworks.loader.modules.queue.handlers.SubscriptionReplicationHandler.processAction(SubscriptionReplicationHandler.java:152)
    at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.processAction(QueueThreadWorker.java:212)
    at com.novell.zenworks.loader.modules.queue.runner.QueueThreadWorker.run(QueueThreadWorker.java:143)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:662)

Resolution

This is fixed in version 11.2.3a - see KB 7011295 "ZENworks Configuration Management 11.2.3a - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7011295

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