Environment
Novell ZENworks Configuration Management 11.2 Registration
Situation
Registering a device which matches an existing object in ZCM. Services-messages.log shows messages similar to
[DEBUG] [9/6/12 2:05:50 PM] [] [Registration Web Service] [60] [] [Reconciling the device again from 93002d78455f3745addbd3c678940d56 to 3999ceddf9d6484e942eef94efb0fefe] [] []
[DEBUG] [9/6/12 2:05:50 PM] [] [Registration Web Service] [60] [] [registerDevice complete, time: 62ms, code: 0, device: 93002d78455f3745addbd3c678940d56, thread: 60] [] []
[DEBUG] [9/6/12 2:05:51 PM] [] [LocationConfig] [60] [] [com.novell.zenworks.datamodel.exceptions.ObjectNotFoundException: 93002d78455f3745addbd3c678940d56
at
com.novell.zenworks.datamodel.session.hibernate.HibernateAbstractSession.getBasicInformation(HibernateAbstractSession.java:1105)
at
com.novell.zenworks.datamodel.services.locations.LocationAdminImpl.getEffectiveLocationAssociationObject(LocationAdminImpl.java:3420)
at
com.novell.zenworks.webservice.location.LocationWebServiceImpl.getLocations(LocationWebServiceImpl.java:184)
[DEBUG] [9/6/12 2:05:50 PM] [] [Registration Web Service] [60] [] [Reconciling the device again from 93002d78455f3745addbd3c678940d56 to 3999ceddf9d6484e942eef94efb0fefe] [] []
[DEBUG] [9/6/12 2:05:50 PM] [] [Registration Web Service] [60] [] [registerDevice complete, time: 62ms, code: 0, device: 93002d78455f3745addbd3c678940d56, thread: 60] [] []
[DEBUG] [9/6/12 2:05:51 PM] [] [LocationConfig] [60] [] [com.novell.zenworks.datamodel.exceptions.ObjectNotFoundException: 93002d78455f3745addbd3c678940d56
at
com.novell.zenworks.datamodel.session.hibernate.HibernateAbstractSession.getBasicInformation(HibernateAbstractSession.java:1105)
at
com.novell.zenworks.datamodel.services.locations.LocationAdminImpl.getEffectiveLocationAssociationObject(LocationAdminImpl.java:3420)
at
com.novell.zenworks.webservice.location.LocationWebServiceImpl.getLocations(LocationWebServiceImpl.java:184)
Resolution
This is fixed in version 11.2.3a - see KB 7011295 "ZENworks Configuration Management 11.2.3a - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7011295