Exception in services-messages.log when registration results in a device being reconciled with an existing object

  • 7011796
  • 18-Feb-2013
  • 11-Apr-2013

Environment

Novell ZENworks Configuration Management 11.2 Registration

Situation

Registering a device which matches an existing object in ZCM. Services-messages.log shows messages similar to

[DEBUG] [9/6/12 2:05:50 PM] [] [Registration Web Service] [60] [] [Reconciling the device again from 93002d78455f3745addbd3c678940d56 to 3999ceddf9d6484e942eef94efb0fefe] [] []
[DEBUG] [9/6/12 2:05:50 PM] [] [Registration Web Service] [60] [] [registerDevice complete, time: 62ms, code: 0, device: 93002d78455f3745addbd3c678940d56, thread: 60] [] []
[DEBUG] [9/6/12 2:05:51 PM] [] [LocationConfig] [60] [] [com.novell.zenworks.datamodel.exceptions.ObjectNotFoundException: 93002d78455f3745addbd3c678940d56
    at
com.novell.zenworks.datamodel.session.hibernate.HibernateAbstractSession.getBasicInformation(HibernateAbstractSession.java:1105)
    at
com.novell.zenworks.datamodel.services.locations.LocationAdminImpl.getEffectiveLocationAssociationObject(LocationAdminImpl.java:3420)
    at
com.novell.zenworks.webservice.location.LocationWebServiceImpl.getLocations(LocationWebServiceImpl.java:184)

Resolution

This is fixed in version 11.2.3a - see KB 7011295 "ZENworks Configuration Management 11.2.3a - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7011295

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