zman suva results in "An internal error occurred"

  • 7011619
  • 15-Jan-2013
  • 11-Apr-2013

Environment

Novell ZENworks Configuration Management 11.2 System Update
Novell ZENworks Endpoint Security Management 11.2
Novell ZENworks Patch Management 11.2
Novell ZENworks Asset Management 11.2

Situation

Running zman suva (zman system-update-view-available) in a zone where System Update entitlement has not been configured fails - zman.log shows

[DEBUG] [7/20/12 12:11:19 PM] [] [ZMan] [1] [] [Error:An internal error occurred. Please check the zman log for more information.] [] []
[DEBUG] [7/20/12 12:11:19 PM] [] [CommandRunner] [1] [] [java.lang.reflect.InvocationTargetException]


Resolution

This is fixed in version 11.2.3a - see KB 7011295 "ZENworks Configuration Management 11.2.3a - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7011295

Cause

System Update entitlement has not been enabled, so the command fails: the message does not reflect the correct cause.

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