Environment
Novell ZENworks Configuration Management 11.2 Imaging
Situation
ZCM is installed in a Linux based Primary server.
The PolicyLogLevel has been set to highest debug level 4 in /etc/opt/novell/zenworks/preboot/novell-zmgprebootpolicy.conf.
The novell-zmgprebootpolicy daemon might go into dead status when trying to dump the ZENworks image save data into the log file.
The last entries in the related log file /var/opt/novell/log/zenworks/preboot/novell-zmgprebootpolicy.log look like:
"...
Recvd packet 1 of 2 (len = 1462, offset = 0, total = 1903)
Recvd packet 2 of 2 (len = 441, offset = 1462, total = 1903)
Received an OPCODE_REQ_PXE_MENU packet from <device IP Address>
..."
The PolicyLogLevel has been set to highest debug level 4 in /etc/opt/novell/zenworks/preboot/novell-zmgprebootpolicy.conf.
The novell-zmgprebootpolicy daemon might go into dead status when trying to dump the ZENworks image save data into the log file.
The last entries in the related log file /var/opt/novell/log/zenworks/preboot/novell-zmgprebootpolicy.log look like:
"...
Recvd packet 1 of 2 (len = 1462, offset = 0, total = 1903)
Recvd packet 2 of 2 (len = 441, offset = 1462, total = 1903)
Received an OPCODE_REQ_PXE_MENU packet from <device IP Address>
..."
Resolution
This is fixed in version 11.2.3a - see KB 7011295 "ZENworks
Configuration Management 11.2.3a - update information and list of fixes"
which can be found at https://support.microfocus.com/kb/doc.php?id=7011295
Workaround
Reduce the PolicyLogLevel to 3 or lower in /etc/opt/novell/zenworks/preboot/novell-zmgprebootpolicy.conf
Workaround
Reduce the PolicyLogLevel to 3 or lower in /etc/opt/novell/zenworks/preboot/novell-zmgprebootpolicy.conf