Environment
Novell ZENworks Configuration Management 11.2 Remote
Management
Situation
Each time the agent is started, or each time a user opens a remote
control session, the remote agent creates 6 files of 1KB on the root
of the drive.
Resolution
This is fixed in version 11.2.2 - see KB 7010757 "ZENworks
Configuration Management 11.2.2 - update information and list of
fixes" which can be found at
https://support.microfocus.com/kb/doc.php?id=7010757
With this fix, it is possible to create a registry key "ExternalLogger" under HKEY_LOCAL_MACHINE\SOFTWARE\Novell\ZCM\Remote Management\Agent.
If the value is 0 the external logs are not enabled. If it is any value > 0 the external logs will be enabled.
Logs will be logged into "AgentInstallPath\Logs\ExternalStore".
AgentInstall path is defined under : HKEY_LOCAL_MACHINE\SOFTWARE\Novell\ZCM, "AgentInstallPath"
With this fix, it is possible to create a registry key "ExternalLogger" under HKEY_LOCAL_MACHINE\SOFTWARE\Novell\ZCM\Remote Management\Agent.
If the value is 0 the external logs are not enabled. If it is any value > 0 the external logs will be enabled.
Logs will be logged into "AgentInstallPath\Logs\ExternalStore".
AgentInstall path is defined under : HKEY_LOCAL_MACHINE\SOFTWARE\Novell\ZCM, "AgentInstallPath"
Additional Information
See TID 7001705 for a similar issue