Remote Management agent creates log files at the root of C:

  • 7001705
  • 22-Oct-2008
  • 14-Nov-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Remote Management

Situation

Every time the Remote Management agent starts, or a session is established, log files are created at the root of the C: drive

Resolution

This is fixed in version 10.1.1 - see KB 7001406 "ZENworks 10 Configuration Management 10.1.1" which can be found at https://www.novell.com/support

Additional Information

With this fix, log files will be created in "C:\Windows\temp\ZENworks\Logs".
To have the logs created in a different location, create a new registry value, a string,
for ZCM 10.3 onwards,
"HKEY_LOCAL_MACHINE\SOFTWARE\Novell\ZCM","TempLogPath"
for earlier versions,
"HKEY_LOCAL_MACHINE\SOFTWARE\Novell\ZENworks","TempLogPath".

When the "Novell ZENworks Remote Management Service" is next restarted, the log files will be created in the location specified by the registry.

See TID 7011366 for similar issue

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