TFTP not downloading files when used on VMware

  • 7011273
  • 30-Oct-2012
  • 11-Apr-2013

Environment

Novell ZENworks Configuration Management 11.2 Imaging

Situation

Using Imaging drivers from August, September or October 2012 updates, or ZCM 11.2.1 MU2 or ZCM 11.2.2

The workstation is running in VMWare and is using the VMXNET3 network card. During a tftp upload or download the following message is being displayed and the file is not or not complete down- or uploaded:
Transfer timed out

Resolution

This is fixed in version 11.2.3a - see KB 7011295 "ZENworks Configuration Management 11.2.3a - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7011295

Workaround: if it is not possible to upgrade to ZCM 11.2.3a at this time, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=QA0w58MMJWo~ as "ZCM 11.2.2 Monthly Update 1 - see TID 7010464". This update should only be applied if the symptoms above are being experienced, and are causing problems. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.


This is also fixed in the ZENworks Imaging Update for November 2012 which can be found at https://download.novell.com/Download?buildid=YBYTWwsq9po~

Additional Information

The problem doesn't happen when using a different NIC (e.g. E1000) in the VMWare Virtual Machine.

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