ZCM 11 Deployments Erroring due to DNS reference and not IP deployment

  • 7010554
  • 01-Aug-2012
  • 15-Aug-2012

Environment

Novell ZENworks Configuration Management 11

Situation

Attempting to deploy a ZCM Agent to a discovered device via a deployment task that had its DNS/IP changed, resulted in an error message "Target not Available."

Resolution

This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

Cause

The DNS name was always used first for deployment. This caused problems in case of discovered devices were deployed after a period a time in which the IP/DNS had been changed. Also, only the DNS name was sent to the proxy. This failed in cases where the proxy was not able to resolve the dns name.