WiFi and Modem do not re-enable when switching to a location where they should be allowed

  • Document ID:7010512
  • Creation Date:24-Jul-2012
  • Modified Date:09-Nov-2012
    • Micro Focus Products:
      ZENworks Configuration Management
      ZENworks Endpoint Security Management

Environment

Novell ZENworks Configuration Management 11.2
Novell ZENworks Endpoint Security Management 11.2 Locations
Novell ZENworks Endpoint Security Management 11.2 Policies

Situation

Communications hardware is disabled is a specific location because of policy settings. When moving to a location where communications hardware should be enabled, everything except WiFi and Modem are re-enabled

ZESM driver version 11.2.1.252

Resolution

For ZCM 11.2.1:This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757

Workaround: if it is not possible to upgrade to ZCM 11.2.2 at this time, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=t9vbJXG-P0g~ as "ZCM 11.2.1 Monthly Update 1 - see TID 7010464". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.


This is the same fix as https://download.novell.com/Download?buildid=yQRzWrRa_nM~ as "ZCM 11.2.1 - fix for ZCM agent and HP DriveGuard - see KB 7003532 and TID 7006958". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

For ZCM 11.2: A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=1FT6NHEeQJk~ as "ZCM 11.2 - fix for ZCM11SP2 failed on HP Notebook with HP DriveGuard - see KB 7003532 and TID 7006958". This Patch should only be applied if the symptoms above are being experienced, and are causing problems. This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.