ZCC very slow for user without Super-Adminstrator rights

  • 7010493
  • 20-Jul-2012
  • 05-Jan-2015

Environment

Novell ZENworks Configuration Management 11.1 ZENworks Control Center - ZCC
Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC

Situation

Login to ZCC with a user not having Super Administrator rights enabled

Browsing and opening objects in ZCC is much slower than with having Super Administrator rights
Normally after first a first visit ZCC should build a rights cache as outlined in TID 7005057 but this does not work for all objects.
Opening any device's settings tab takes consistently 15 seconds or longer
After revisiting an object a couple times, opening is slow again

Resolution

This is fixed in version 11.2.3a - see KB 7011295 "ZENworks Configuration Management 11.2.3a - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7011295

Additional Information

The parameters timeToIdleSecond and timeToLiveSeconds as described in TID 7005057 do not seem to have any effect on the issues described in this TID.

Also theses issue have been mostly reported on ZCM zones with embedded Sybase database.

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