Environment
Novell ZENworks 11 Configuration Management Business Objects Reporting
Situation
Web Intelligence document with an output format of Excel or PDF
Choosing "Actions">"Reschedule"
ERROR (in ZCC): An error has occurred: An exception occurred processing JSP page /jsp/common/actionNav.jsp at line 20 17: 18: <jsp:useBean id = "dialogNavBean”
class = "com.businessobjects.infoview.common.ActionNavBean" scope="session" /> 19: <% 20: dialogNavBean.initBean(request); 21: response.setHeader(Expires", "0"); 22: 23: String actionIdParam = request.getParameter(ActionHelper.ACTION_ID_PARAM); Stacktrace:
Problem does not occur if the output format is "Web Intelligence"
Choosing "Actions">"Reschedule"
ERROR (in ZCC): An error has occurred: An exception occurred processing JSP page /jsp/common/actionNav.jsp at line 20 17: 18: <jsp:useBean id = "dialogNavBean”
class = "com.businessobjects.infoview.common.ActionNavBean" scope="session" /> 19: <% 20: dialogNavBean.initBean(request); 21: response.setHeader(Expires", "0"); 22: 23: String actionIdParam = request.getParameter(ActionHelper.ACTION_ID_PARAM); Stacktrace:
Problem does not occur if the output format is "Web Intelligence"
Resolution
This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration
Management 11.1 - update information and list of fixes" which can be
found at https://www.novell.com/support