The ZENworks Service does not appear to be running. Please restart the service and try your request again.
https://download.novell.com/Download?buildid=lAbQ_C35AgA~ as "ZCM 10.3.4 - fix for "The ZENworks Service does not appear to be running" - see KB 7009926 ". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.
This Patch has had limited testing, and should not be used in a
production system without first being checked in a test environment.
Some Patches have specific requirements for deployment, it is very
important to follow any instructions in the readme at the download site.
Please report any problems encountered when using this Patch, by using
the feedback link on this TID.
For ZCM 11.1: This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support
Workaround: if it is not possible to upgrade to 11.2 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=PTpRUHdwUHU~ as "ZCM 11.1 fix for "The ZENworks Service does not appear to be running" - see TID 7009926". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.
If there is a loss of functionality or crashes or restarts are indicated in the Windows Event viewer, then the issue seen is different than the one described in this TID.