Random smart card authentication errors

  • Document ID:7009479
  • Creation Date:04-Oct-2011
  • Modified Date:14-May-2013
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Authentication
Novell ZENworks Configuration Management 11.1 Authentication

Situation

Randomly, Smartcard authentication fails.  Since no password is entered, CASA attempts and fails password login (-939589594 C7FF0026).

Resolution

For ZCM 11.x: This is fixed in version 11.2.1 - see KB 7010042 "ZENworks Configuration Management 11.21 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010042

For ZCM 10.x: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support