The serial number is always set to the GUID of the registering device in ZCM

  • 7009179
  • 15-Aug-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management
Novell ZENworks 11 Configuration Management

Situation

When a new device is registered into the ZCM zone, the serial number is always set as the GUID number of the object instead of the actual serial number detected on the device.

Resolution

This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

Feedback service temporarily unavailable. For content questions or problems, please contact Support.