"Install Directory" action is slow if many files are to be downloaded

  • 7009047
  • 26-Jul-2011
  • 27-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Bundles
Novell ZENworks 10 Configuration Management Bundles

Situation

When an "Install Directory" action has many files (perhaps many hundreds) to deliver, it is very slow

Resolution

This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: if it is not possible to upgrade to 11.1 at this time, in the interim, Novell has made a Patch  available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=_OBcsa8qQnM~ as "ZCM 11.0 - fix for 'Install Directory' action fails if changed - see KB 7008801; cannot launch bundles when 'Run only allowed Windows applications' is in force - see KB 7009039; MST fails in MSI install - see KB 7008948; 'Install Directory' action is slow with many files - see TID 7009047". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Important: in order to use the fix, when uploading content to an "Install Directory" action, check the box marked "Upload all files within the source directory as a single package". Note that in order to use the content in this form, the agent on the target device must have the fixes from Cumulative Agent Patch 2 or 2a applied (see the readme for the above patch for more details).

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