After applying Cumulative Agent Patch 2, "Launch Executable" actions that have parameters fail

  • 7008920
  • 30-Jun-2011
  • 30-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Bundles
Cumulative Agent Patch 2

Situation

Updates from Cumulative Agent Patch 2 applied

"Launch Executable" actions fail with message similar to:

[ERROR] [06/28/2011 15:56:35.093] [1788] [ZenworksWindowsService] [37] [] [BundleManager] [GenericActions.LaunchWinError] [Error launching"[command and parameter]". Windows error: The system cannot find the file specified] [] [fadc90802f837ea298497215d39d0ded]


Resolution

This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: if it is not possible to upgrade to 11.1 at this time, in the interim, Novell has made a Patch
available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=p22rPbrZtlk~ as"ZCM 11.0 - Fix for Cumulative Agent Patch 2a - see TID 7008920". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.


Note: This problem is not experienced when deploying Cumulative Agent Patch 2a, which can be found at https://download.novell.com/Download?buildid=p22rPbrZtlk~



Workaround:
specify the full path to the executable, e.g.,
"C:\Program Files (x86)\Internet Explorer\iexplore.exe
"

Additional Information

Note: The problem is not seen if the full path to the executable is given