Exception when searching on discovered printers in ZCC

  • Document ID:7008735
  • Creation Date:07-Jun-2011
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management
Novell ZENworks 11 Configuration Management

Situation

Using ZCC | Devices | Discovered | Printers | Search to search on IP address, exception is thrown:
 
ERROR:
 
java.lang.NullPointerException: Name is null
    at java.lang.Enum.valueOf(Enum.java:195)
    at
com.novell.zenworks.datamodel.services.discovery.DiscoveryConstants$ELIGIBLE_AS.valueOf(DiscoveryConstants.java:214)
    at
com.novell.zenworks.admin.controls.discovery.DiscoveredDetailsList.applySearchFilter(DiscoveredDetailsList.java:1755)
    at
com.novell.zenworks.admin.controls.discovery.DiscoveredDetailsList.getItemOIDs(DiscoveredDetailsList.java:450)
    at
com.novell.zenworks.admin.controls.discovery.DiscoveredDetailsList.getItems(DiscoveredDetailsList.java:290)
    at
com.novell.zenworks.admin.controls.discovery.DiscoveredDetailsList.loadDataGrid(DiscoveredDetailsList.java:1258)
    at
com.novell.zenworks.admin.controls.discovery.DiscoveredDetailsList.prerender(DiscoveredDetailsList.java:669)
    at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2626)
    at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2637)
    at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2637)
    at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2637)
    at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2637)
    at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2637)
    at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2637)
    at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2637)
    at com.novell.web.controls.Page.internalProcessRequest(Page.java:735)

Resolution

For ZCM 11: This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZCM 10.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support