DLU does not change existing user password

  • 7008512
  • 03-May-2011
  • 14-May-2013

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3.2 and 10.3.3
Novell ZENworks 11 Configuration Management

Situation

If DLU is configured to "Manage Existing User" and the password for the local user does not match the eDirectory password, then the user is prompted for the local Windows login and password, and can not continue unless they have the previous local password.

Resolution

For ZCM 11: This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZCM 10.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support