Bundles that have a reboot action, and are set to launch on user login, go into a loop

  • 7008320
  • 08-Apr-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Bundles
Novell ZENworks 11 Configuration Management Bundles

Situation

Bundles that have a reboot action, and are set to launch on the even "user login" restart at the beginning after the reboot, and so go into a loop

Resolution

For ZCM 10.2: This is fixed in version 10.3 - see TID 7005455"ZENworks Configuration Management SP3 (10.3) - update information and list of fixes" which can be found at https://www.novell.com/support

For ZCM 11: This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: if it is not possible to upgrade to ZCM 11.1 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=p22rPbrZtlk~ as part of "ZCM 11.0 - Cumulative Agent Patch 2a". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Additional Information

Note: as shown in the online documentation "Dependency Bundles" in "Managing Bundles" which is part of "ZENworks 11 Software Distribution Reference" at https://www.novell.com/documentation/zenworks11/ Dependent Bundles must not contain a reboot/shutdown action


STEPS TO REPRODUCE

  1. create an Windows bundle with the following settings
    Create a windows bundle with three install actions
      a. First action: Display Message box  with a text"First Message"
      b. Second action: Reboot/Shutdown with selected action"Reboot".
      Check the checkbox "Display a warning message ..."
      Uncheck the checkbox "Allow user to cancel"
      c.Third action Display Message box  with a text"Second Message"
      d.Create/Delete a Directory with the Directory Name"C:\TestThirdAction"
  2. associate this bundle to the user or device with event User login
  3. refresh the device to make sure that the bundle is distributed to the device/user
  4. restart the device and login

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