Uninstalling Linux satellite hangs if the server is not connected to the network

  • 7008255
  • 01-Apr-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3
Novell ZENworks 11 Configuration Management

Situation

Attempting to uninstall ZCM Satellite agent from Linux server, when the server is disconnected from the network

Uninstall hangs after the message
Press <ENTER> to CONTINUE:
Uninstall does not hang if the server is connected to the network

Resolution

For ZCM 11: This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZCM 10.x: This is fixed in version 10.3.3 - see KB 7007641 "ZENworks Configuration Management 10.3.3 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: Connect the server to the network before attempting the uninstall

Additional Information

The uninstall will complete if left alone long enough, but it may take a long time.

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