ZCM "ZENworks progress" appears randomly in taskbar and the user is not able to close it

  • 7008152
  • 17-Mar-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Z Icon
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Z Icon
Novell ZENworks 11 Configuration Management Z Icon

Situation

ZCM "ZENworks progress" appears randomly in taskbar and the user is not able to close it
 
Example:
 

Resolution

For ZCM 11: This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at Novell Support

For ZCM 10.3.x:  This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround: if it is not possible to upgrade to 10.3.4 at this time, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=yEtR6bk9N2Q~ as "ZCM 10.3.1 fix for 'ZENworks Progress' appears randomly - see TID 7008152". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.