Windows devices with ZCM 11 Agents become unstable

  • 7007929
  • 17-Feb-2011
  • 09-Jul-2012

Environment

Novell ZENworks 11 Configuration Management Installation - Agent
Windows 7 32 bit
Windows 7 64 bit

Situation

Windows devices become unstable when the ZCM 11 agents are installed. This happens on Windows 7 32 bit and Windows 7 64 bit. Devices experience random reboots and lock-ups while starting up, running, and shutting down. Devices are also experiencing random functionality issues with Microsoft Office 2010 where Outlook cannot send mail, and Excel and Word seem to freeze up.

New installs and upgraded devices are experiencing the same issues.

Resolution

This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

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