L4 switch rule causes inaccessible content

  • Document ID:7007906
  • Creation Date:15-Feb-2011
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 11 Configuration Management

Situation

L4 switch rule for Content causes inaccessible content.
 
From zmd-messages.log:
 
[CacheProxy] [] [Content server https://switchserver.novell.com:80/zenworks-content/ is an L4 switch] [] []
[CacheProxy] [] [Servers behind l4 switch https://switchserver.novell.com:80/zenworks-content/ are : zenpri1.novell.com , 192.168.0.111, zenpri2.novell.com , 192.168.0.112 , ] [] []
[CacheProxy] [] [Trying to determine if 192.168.0.111 is a fronted server behind https://switchserver.novell.com:80/zenworks-content/ ] [] []
[CacheProxy] [] [192.168.0.111 is a fronted server] [] []
[CacheProxy] [] [Trying to determine if 192.168.0.112 is a fronted server behind https://switchserver.novell.com:80/zenworks-content/ ] [] []
[CacheProxy] [] [192.168.0.112 is a fronted server] [] []
[CacheProxy] [] [Effective sources after GetEffectiveSourcesInL4SwitchZone are: https://switchserver.novell.com/zenworks-content/guid.zc , ] [] [] 
[ContentManager] [] [No effective sources available for content id guid.] [] []
[ContentManager] [] [(Thread 16) Content for id guid has 2 remote sources but none are effective][] []
 

Resolution

This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support