"Communication with ZESService has failed.Please do check whether ZESService is running or not."

  • 7007835
  • 08-Feb-2011
  • 30-Apr-2012

Environment

Novell ZENworks 11 Configuration Management

Situation

ERROR in zmd-messages.log and ZCC
"Communication with ZESService has failed.Please do check whether ZESService is running or not."
 
[ WARN] [02/08/2011 04:58:18.921] [1984] [ZenworksWindowsService] [6] [] [Endpoint Security Management Module] [ZESMPolicyHandler.ZESMPHSTATUS_FAILED] [Communication with ZESService has failed.Please do check whether ZESService is running or not.] [] []
 

Resolution

This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

Additional Information

This message does not necessarily indicate a problem. If this message occurs at startup, then the most likely cause is that the ZESService is not yet running when the ZENworks Agent service starts; this is normal, as the Windows may take over 5 minutes or so to load all services.
 
If this message only happens at startup, then it can safely be ignored.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.