Environment
Novell ZENworks 11 Configuration Management
Situation
ERROR in zmd-messages.log and ZCC
"Communication with ZESService has failed.Please do check whether ZESService is running or not."
[ WARN] [02/08/2011 04:58:18.921] [1984] [ZenworksWindowsService] [6] [] [Endpoint Security Management Module] [ZESMPolicyHandler.ZESMPHSTATUS_FAILED] [Communication with ZESService has failed.Please do check whether ZESService is running or not.] [] []
Resolution
This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support
Additional Information
This message does not necessarily indicate a problem. If this message occurs at startup, then the most likely cause is that the ZESService is not yet running when the ZENworks Agent service starts; this is normal, as the Windows may take over 5 minutes or so to load all services.
If this message only happens at startup, then it can safely be ignored.