Environment
Novell ZENworks 11 Configuration Management Bundles
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Bundles
Situation
An action to shutdown/reboot hangs if the user is allowed to cancel, but doesn't take any action when the prompt is displayed
PC starts to shutdown; a black screen is displayed, but the device does not finish shutting down.
Resolution
For ZCM 10.3: This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support
For ZCM 11: This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support