AIX Inventory Agent fails to run after reboot or agent restart

  • 7007501
  • 06-Jan-2011
  • 13-Nov-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Inventory
AIX
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Inventory
Novell ZENworks 11 Configuration Management Inventory

Situation

Zenumia process is launched at the end of the installation. If the Server is rebooted or the zenumia process is restarted it will fail to load.

Resolution

For ZCM 10.3: This is fixed in version 10.3.4 - see KB 7008746 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZCM 11: This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757

Workaround:
Manually modify the zenumia-install.sh to fix this. Modify line 594 (10.3.x) from this:
      mkitab "zenumia:2:once:$INSTALLPATH/bin/$CLIENTNAME"
to this:
      mkitab "zenumia:2:once:$INSTALLPATH/$CLIENTNAME"
by removing "/bin".



Cause

Root Cause:
The AIX installer sets the inittab to launch zenumia from /opt/novell/zenworks/umia/bin but the bin directory doesn't exist. Zenumia is located at /opt/novell/zenworks/umia.

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