High CPU usage caused by ZENworksWindowsService process

  • 7007178
  • 09-Nov-2010
  • 04-Nov-2019


Novell ZENworks 10 Configuration Management with Support Pack 3 - Windows Logon or General agent refresh


 CPU usage high during interactive Windows logon and/or  when a  general refresh is triggered, CPU is going to 100% utilization. Both ZENWindows Service & ZENUserdaemon are taking more physical memory along with the refresh time.  The PC becomes unusable


This is fixed in version 11.3.2 - see KB 7015776 "ZENworks Configuration Management 11.3.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7015776