ZCM 10.2.x Hundreds or thousands of inventory scans by workstations uploaded to inventory server(s)

  • 7007029
  • 11-Oct-2010
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Inventory

Situation

ZCM servers in high utilization.
ZCM agents in high utilization.
Hundreds or thousands of inventory scans uploaded to the servers (%ZENWORKS_HOME%\WORK\COLLECTION\INVENTORY\)  for each ZCM agent.

Resolution

This is fixed in version 10.3.1 - see KB 7006265 "ZENworks Configuration Management 10.3.1 - update information and list of fixes" which can be found at https://www.novell.com/support
 
Workaround:
Rebooting the workstation(s) stops the inventory scans from running.

Additional Information

COLW32.EXE running multiple times on the workstation.  Killing one of the instances of COLW32.EXE results in more instances starting.