Inventory agent colw32 endlessly looping since schedule change

  • 7006946
  • 15-May-2012
  • 12-Nov-2012


Novell ZENworks Configuration Management 10.3
Novell ZENworks Configuration Management 11.2


After change of monthly schedule to weekly schedule with overlap between the two, colw32 is constantly rerun on agent workstation until reboot of managed device.


For ZCM 11.x: This is fixed in version 11.2.1 - see KB 7010042 "ZENworks Configuration Management 11.21 - update information and list of fixes" which can be found at

For ZCM 10.3.4:  A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at as "ZCM 10.3.4 - fixes for ZENworks Icon empty or invalid times for "Next Contact with Server" see KB 7004649 and Inventory agent colw32 endlessly looping since schedule change see TID 7006946". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.