"In Browser" and "In Device" timezones shown for "Last Contact" in ZCC differ when they should not

  • 7006609
  • 11-Aug-2010
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 ZENworks Control Center - ZCC
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 ZENworks Control Center - ZCC

Situation

ZCC Devices > Workstations or Devices > Servers - hold mouse pointer over the value for "Last Contact " for a device
 
"In Browser " timezone and "In Device " timezones differ, even though the device is in the same timezone as the browser

Resolution

This is fixed in version 10.3.1 - see KB 7006265 "ZENworks Configuration Management 10.3.1 - update information and list of fixes" which can be found at https://www.novell.com/support

Additional Information

The problem occurs in 2 scenarios:
1. When the timezone is east of GMT
2. When the device has changed timezone after registration.