ZDM 7 Installed HP4 and PXE boot generates error: "The ZENworks PXE server may be outdated..."

  • 7006484
  • 22-Jul-2010
  • 07-Jan-2014

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 PreBoot Services (PXE)

Situation

Error: "The ZENworks PXE server may be outdated as it does not appear to support a required function.  Please contact your administrator and upgrade the ZENworks PXE server to the latest version."
 
Installed ZDM 7 SP2 IR4 HP4.
 
May affect only some models of hardware.
 
May affect all models of hardware.
 
Manual bootcd from HP4 (same as the bootcd from the 'ZENworks Imaging Driver Update for May 2010')   and / or the 'ZENworks Imaging Driver Update for June 2010' work loading the hardware drivers for the affected models.
 
Manual bootcd from HP4 and / or the 'ZENworks Imaging Driver Update for June 2010' work for creating and restoring an image for the affected models.

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4 Hot Patch 5, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support
 
A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=3cKmsfbzpsA~ as "ZDM7SP1IR4HP4 dinic.sys patch - see KB 7006484 ". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.
This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.
 
Potential workarounds:
 
Run SYS:SYSTEM\PXESTOP.NCF
 
Revert just SYS:\TFTP\DINIC.SYS to pre-HP4 version
 
or
 
Revert SYS:SYSTEM\DTS.NLM and SYS:\DINIC.SYS to pre-HP4 versions.
 
Run SYS:SYSTEM\PXESTART.NCF
 
Reverting both files to pre-HP4 versions did not resolve the symptom for one environment, but has for others. 

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