Problem with ConsoleOne and GroupWise snap-ins

  • 7006310
  • 21-Jun-2010
  • 27-Apr-2012

Environment

Novell ConsoleOne 1.3.6
Novell GroupWise 8 Support Pack 1 Hot Patch 1

Snap-ins are being copied from the installation CD of software distribution directory
GroupWise client is installed with User rights

Situation

There are various problems with ConsoleOne and GroupWise snap-ins.

Unable to select a domain.

No GroupWise administration available.

Problems are also reported in KB 7006030, 7005070, and 7005327.

Resolution

The problems will be solved when vcredist_x86.exe has been installed. This tool can be found in /client/win32 and /setup on the installation source. The version of vcredist_x86.exe should be the same as the version of GroupWise being used. It will not work with an older version. Also you need administrator rights when installing vcredist_x86.exe. This can especially be a problem when installing the GroupWise client with User rights.