Inventory Collector process COLW32 hangs utilising 50% CPU

  • Document ID:7005473
  • Creation Date:11-Mar-2010
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 10.2.1
Novell ZENworks Configuration Management 10.2.2
March PRU

Situation

After deploying the March PRU, the COLW32 process was found to be running at 50% CPU utilisation but not completing the inventory scan on devices.

Resolution

This is fixed in version 10.3.1 - see KB 7006265 "ZENworks Configuration Management 10.3.1 - update information and list of fixes" which can be found at https://www.novell.com/support