Environment
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Situation
Unable to use WOL after 10.2.1 update
ERROR: "failed to wake up device " in ZCC.
Resolution
This is fixed in version 10.2.2 - see KB 7004803 "ZENworks 10 Configuration Management 10.2.2 - update information and list of fixes" which can be found at https://www.novell.com/support