Inventory client KnowledgeBase (PRU) files are not updated in ZENworks 10 Asset Management-only environment

  • Document ID:7005119
  • Creation Date:09-Jan-2010
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Asset Management
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Inventory

Situation

In an environment where only ZENworks 10 Asset Management is activated (i.e., ZENworks 10 Configuration Management is not activated), the PRU (Product Recognition Update) files do not get updated on the client.

Resolution

This is fixed in version 10.2.2 - see KB 7004803 "ZENworks 10 Configuration Management 10.2.2 - update information and list of fixes" which can be found at https://www.novell.com/support