Recurring queue actions lost if queue reset manually

  • 7005048
  • 16-Dec-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

If queue is reset manually with zman , recurring queue actions such as message cleanup and content cleanup are removed from queue list.

Resolution

This is fixed in version 10.2.2 - see KB 7004803 "ZENworks 10 Configuration Management 10.2.2 - update information and list of fixes" which can be found at https://www.novell.com/support
 
In 10.2.2 or later, resetting the queue manually will not remove the queue maintenance task, so recurring queue items will be rescheduled.

Additional Information

There should never be a reason to reset the queue manually in common use scenarios.  If this was inadvertently done in prior versions of ZENworks, a sql command can be provided by NTS to correct the queue table.