Environment
Novell ZENworks 10 Configuration Management
Situation
Potential for objects users/subfolders etc. missing from user source when the LDAP user source server does not support server side sort control request, or if that request fails for some reason.
Resolution
This is fixed in version 10.2.2 - see KB 7004803 "ZENworks 10 Configuration Management 10.2.2 - update information and list of fixes" which can be found at https://www.novell.com/support