LockAcquisitionException errors causing slow ZCC, queue tasks stuck in new state etc.

  • 7005044
  • 16-Dec-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

Queue jobs not being processed or slow ZCC until database is restarted.  LockAcquisitionException errors seen in logs.
 

Resolution

This is fixed in version 10.2.2 - see KB 7004803 "ZENworks 10 Configuration Management 10.2.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Additional Information

Excessive database deadlocks as a result of zQueuePop table locked.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.