Environment
Novell ZENworks
7.2 Linux Management - ZLM7.2
SUSE Linux Enterprise Server 9 Service Pack 3
SUSE Linux Enterprise Server 9 Service Pack 3
Situation
Rug and zmd are
regularly hanging. The following information can be obtained from
an agent experiencing this issue:
:~ # ps -ef | grep zmd
root 9506 1 0 Oct22 ? 00:00:00 /opt/novell/zenworks/lib/zmd/zen-event-watcher
root 9496 1 0 Oct23 ? 00:00:06 zmd /opt/novell/zenworks/lib/zmd/zmd.exe --sleep-resume
root 15401 15373 0 10:44 pts/0 00:00:00 grep zmd
:~ # strace -p 9496
Process 9496 attached - interrupt to quit
futex(0x81ec484, FUTEX_WAIT, 2, NULL .......
:~ # ps -ef | grep zmd
root 9506 1 0 Oct22 ? 00:00:00 /opt/novell/zenworks/lib/zmd/zen-event-watcher
root 9496 1 0 Oct23 ? 00:00:06 zmd /opt/novell/zenworks/lib/zmd/zmd.exe --sleep-resume
root 15401 15373 0 10:44 pts/0 00:00:00 grep zmd
:~ # strace -p 9496
Process 9496 attached - interrupt to quit
futex(0x81ec484, FUTEX_WAIT, 2, NULL .......
Resolution
To obtain access
to a hot patch with the fix for this problem, follow the
instructions in KB 3469853 "Updates to Novell ZENworks 7.2 Linux
Management" which can be found athttps://www.novell.com/support