Zenworkswindowsservice.exe uses chunks of memory

  • 7004586
  • 01-Oct-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2

Situation

Legacy applications migrated using ZCM migration wizard.


ZENworkswindowsservice.exe consumes between 6Mb and 1.2 Gb and in one case approximately half of the cpu time with no bundles or policies assigned.

Resolution

Migrate application objects to MSI packages instead of to bundle actions. When using MSI packages, this issue will not occur because then we will not have the large strings in the action data.
See Documentation:

https://www.novell.com/documentation/zcm10/zcm10_zen_migration/data/bg9ljj5.html

Trial-and-error is probably the only way of finding the bundle(s) that are causing the issue. If all of those bundles were migrated as actions, then the best would be to migrate them again as MSIs.

See KB 7003490 "High memory consumption on managed agent devices with some migrated applications assigned"