Environment
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Situation
Users are experiencing approximately a 2 minute delay when logging in and the Windows System Even Viewer shows the error: "The Novell ZENworks Agent Service hung on starting."
Resolution
This is fixed in version 10.2.2 - see KB 7004803 "ZENworks 10 Configuration Management 10.2.2 - update information and list of fixes" which can be found at https://www.novell.com/support