Environment
Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2 Authentication
Active Directory User Source
Active Directory User Source
Situation
If an Active Directory user's Logon name is "jdoe" and "Display name" contains a forward or backward
slash for example: "Doe, John: VP\CIO" then login fails with:
"Unable to log into the network because the login credentials or the server certificate is incorrect."
slash for example: "Doe, John: VP\CIO" then login fails with:
"Unable to log into the network because the login credentials or the server certificate is incorrect."
Resolution
This is fixed in version 10.3.1 - see KB 7006265 "ZENworks
Configuration Management 10.3.1 - update information and list of fixes"
which can be found at https://www.novell.com/support
Workaround:
Remove the slash from "Display Name" in the user's Active Directory account
Workaround:
Remove the slash from "Display Name" in the user's Active Directory account