ZCM Image explorer installs to secondary drive without notifying or giving any option

  • 7004336
  • 13-Apr-2012
  • 26-Feb-2014


Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Imaging
Novell ZENworks 11 Configuration Management Support Pack 2 - ZCM 11 SP2 Imaging


When installing the ZCM image explorer on a system that has more than one drive, the files are installed to the second drive, it does not install to the first drive or the C:\ drive by default.


This is fixed in version 11.3 - see KB 7014213 "ZENworks Configuration Management 11.3 - update information and list of fixes", which can be found at https://support.microfocus.com/kb/doc.php?id=7014213

1- Uninstall the image explorer. Use msiexec to do this, for example:
msiexec /x novell-zenworks-zmgexplorer-

2- Install image explorer again with msiexec and define the TARGETDIR, For example:
msiexec /i novell-zenworks-zmgexplorer- TARGETDIR="c:\"