Error in ZCC loading Patch Management page with Oracle Database back-end

  • 7004316
  • 26-Aug-2009
  • 30-Apr-2012


Novell ZENworks 10 Configuration Management


Some change in the database causes exception when loading ZCC Patch Management page.
Error (in zcc.log ):
    at com.novell.web.controls.ListControl.prerender(



This is fixed in version 10.2.2 - see KB 7004803 "ZENworks 10 Configuration Management 10.2.2 - update information and list of fixes" which can be found at
For prior versions, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at as "ZCM 10.2 zpm-ui-10.2.jar - TID 7004316". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.