Bundles disappear after refreshing Windows 7 VDI device

  • 7003985
  • 12-Apr-2012
  • 03-Jul-2012


Novell ZENworks 11 Configuration Management Bundles (ZCM)


Assigned bundles are available once a Windows 7 VDI device has booted, but disappear once the device is refreshed.

Seen in a debug zmd-messages.log:

[ZenworksWindowsService] [5] [] [ZenService] [] [Registering device]
[ZenworksWindowsService] [5] [] [ZenService] [] [OS: windows7-pro-sp1-x86, Locale: en-US]
[ZenworksWindowsService] [5] [] [LocMgr] [] [Unexpected exception updating credentials: Unexpected server result. Server code: -34. Server message Invalid Device Authentication Information.]
[ZenworksWindowsService] [5] [] [LocMgr] [] [zoneConfigService.getLocations Exception: System.Net.WebException: The request failed with HTTP status: 403 forbidden]


[IIlegal Argument Exception] [129] [] [java.lang.IllegalArgumentException: Not a valid hex string: SYSTEM]


This is fixed in version 11.2.1 - see KB 7010042 "ZENworks Configuration Management 11.21 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010042