Cannot perform remote control with only "Remote Management" rights

  • 7003674
  • 28-Jun-2009
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Remote Management


Attempting to start Remote Control session.

Administrator has only "Remote Management" rights, over the device and user

ERROR: "Rights Authentication failed. You do not have rights to perform Remote Control operation over the current user logged on to the managed device"


This is fixed in version 10.1.3 - see KB 7002526 "ZENworks 10 Configuration Management 10.1.3" which can be found at