Software Usage includes System and DAU users

Document ID:7003510
Creation Date:09-Apr-2012
Modified Date:07-Jul-2012
- Micro Focus Products:
  ZENworks Asset Management
  ZENworks Configuration Management

Environment

Novell ZENworks 11 Asset Management
Novell ZENworks 11 Asset Management Support Pack 1
Novell ZENworks 11 Asset Management Support Pack 2

Situation

Software Usage includes users such as SYSTEM and Dynamic Administrative Users. Software Usage should only be recorded for the end-user who logs on to the system.

Resolution

This is fixed in version 11.2.1 - see KB 7010042 "ZENworks Configuration Management 11.2.1 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010042