ZLM Client stops responding

  • 7002703
  • 16-Mar-2009
  • 30-Apr-2012

Environment

Novell ZENworks 7.2 Linux Management - ZLM7.2

Situation

The ZLM client hangs, the last zmd-messages.log file entry on the client is:
“...
16 Jul 2007 19:08:37 WARN ShutdownManager Preparing to sleep...
16 Jul 2007 19:08:37 INFO ZenLogCapability Disposing...
16 Jul 2007 19:08:37 INFO BundleCapability Clearing catalogs
16 Jul 2007 19:08:38 WARN ShutdownManager Going to sleep, waking up at
07/16/2007 19:18:52
...”

Note - the ZLM agent writes an error to an older backup version of the zmd-messages log file.
The only content is:

“...
ERROR: could not create remoting socket directory
...”

Resolution

To obtain access to a hot patch with the fix for this problem, follow the instructions in KB 3469853 "Updates to Novell ZENworks 7.2 Linux Management" which can be found at"https://www.novell.com/support"

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