CDP stops receiving content from the ZCM server

  • 7002684
  • 18-Feb-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Content

Situation

Content Distribution Point starts receiving the content from ZCM server.  After a period of time it will stop receiving content.  If the Content Distribution Point is restarted, it will continue to receive content until it fails again.

Resolution

This is fixed in version 10.1.3 - see KB 7002526 "ZENworks 10 Configuration Management 10.1.3" which can be found at https://www.novell.com/support

Additional Information

The error in the zmd-messages.log file marks the location of zenworks-contentservice on the primary server as Bad:

 [DEBUG] [12/10/2008 14:48:35.988] [1304] [ZenworksWindowsService] [25] [] [ConnectMan] [] [Marking location https://10.100.100.3/zenworks-contentservice/ Bad at the request of module contentservice] [] []
 [DEBUG] [12/10/2008 14:48:35.988] [1304] [ZenworksWindowsService] [25] [] [ConnectMan] [] [   Setting location name https://10.100.100.3/zenworks-contentservice/ to status Bad] [] []
 [DEBUG] [12/10/2008 14:48:35.988] [1304] [ZenworksWindowsService] [25] [] [ConnectMan] [] [   Exception causing location name https://10.100.100.3/zenworks-contentservice/ to be marked Bad: System.Net.WebException: The operation has timed out
   at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
   at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object() parameters)
   at Novell.Zenworks.CDP.Wsdl.ContentServiceService.getCDPObjectSyncState(GetCDPObjectSyncStateRequest GetCDPObjectSyncStateRequest)
   at Novell.Zenworks.CDP.ContentWebService.GetCdpObjectSyncStateCallback(ContentServiceService contentService, Object state)
   at Novell.Zenworks.CDP.ContentWebService.MakeContentWebCall(MakeContentWebCallDelegate del, Object state)] [] []
 [DEBUG] [12/10/2008 14:48:35.988] [1304] [ZenworksWindowsService] [25] [] [ConnectMan] [] [Exiting MarkLocationBad]

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